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How We Work, The Difference

Our experience really does make a difference.

Many law firms either give you off-the-shelf answers and ready-made service packages, or seem stuffy and unapproachable.

Yet our experience is that your case is unique and requires individual thought, care and attention.

Even the simplest conveyancing task needs careful management to uncover and deal with the potential pitfalls that could make the difference between a smooth move into your dream home…or a nightmare in the future.

So we listen with compassion:

  • to your legal problems or matters
  • to your concerns and worries
  • to the outcomes and resolutions you want to achieve
  • to the timing and deadlines which are important to you

We ensure we understand your worries, your personal circumstances and issues.

We assess and review your case with you.

We explain the options open to you in straightforward, down-to-earth language.

We give you helpful, easy to understand and practical advice.

We agree the best course of action with you to suit your circumstances.

We communicate with you, keeping you informed on progress so you know what is happening when, and can plan ahead.

We are always approachable and available to you – by phone, email or simply in our offices, and we try to keep paperwork to a minimum to make life easier for you – and friendlier for the environment.

We guide you every step of the way and we look after you – making the whole process as painless and stress free as possible.

We provide you with a friendly, yet professional, high quality service, and we always seek to gain the best possible outcome for you.

After all, your success is our success – which is why the majority of our work comes from returning clients and recommendations.

To find out how our experience can make the difference for you please contact us by telephone on 01483 268847 or 0844 815 0737 (local rate nationwide), email at or do drop in to our offices behind Cranleigh Bathrooms and M&S Simply Food in Cranleigh High Street – a member of the team will be delighted to assist you.

Please visit our Testimonials page to see just how our clients appreciate our difference…